Terms of Use
Effective Date: March 26, 2026 | Last Updated: May 3, 2026
Effective Date: March 26, 2026 | Last Updated: May 3, 2026
These Terms of Use (“Terms”) govern your access to and use of pairops.com, workspace.pairops.com, and any related pages, features, tools, and content made available by Meraki Management and Consulting, LLC, doing business as PairOps (“PairOps,” “we,” “us,” or “our”).
By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or Services.
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
We reserve the right to suspend, block, or terminate access to the Site at any time if we believe you have violated these Terms or used the Site in a manner that creates risk for us or others.
If you access PairOps Workspace (workspace.pairops.com), the following additional terms apply:
Workspace tools. PairOps Workspace provides AI-assisted tools for standard operating procedure generation, deadline and compliance tracking, and related operator functions. These tools are provided as-is and are subject to the disclaimers in Sections 7 and 8.
AI-generated content. SOPs and other content generated through workspace tools are produced using third-party AI services. You are responsible for reviewing, verifying, and approving all generated content before use. PairOps does not guarantee the accuracy, completeness, or regulatory compliance of AI-generated output.
Data handling. By using workspace tools, you acknowledge that operational data you enter may be processed by third-party AI and cloud infrastructure providers to deliver the requested services. Data handling practices are described in our Privacy Policy.
Account security. You are responsible for maintaining the confidentiality of your workspace login credentials and for all activity under your account.
The Site and its content are provided for general informational purposes only. Nothing on the Site constitutes legal, financial, tax, accounting, regulatory, employment, investment, or other professional advice.
Your use of the Site, submission of a contact form, or communication with us through the Site does not create a client, advisory, fiduciary, employment, partnership, joint venture, agency, or similar relationship.
Any engagement for services must be set forth in a separate written agreement signed by both parties.
Do not submit confidential, proprietary, or highly sensitive information through the Site unless and until we have expressly agreed in writing to receive it.
Information you submit through general contact forms or unsolicited communications will not be treated as confidential except as required by applicable law or a written agreement between you and us.
The Site and all content, features, functionality, text, graphics, logos, icons, designs, layouts, software, and other materials on the Site are owned by PairOps or its licensors and are protected by intellectual property and other applicable laws.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your internal, non-commercial informational use.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or exploit any part of the Site except as expressly permitted by these Terms or with our prior written consent.
If you provide us with suggestions, ideas, comments, or other feedback relating to the Site or our services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, and otherwise exploit that feedback without restriction or obligation to you, provided we do not use personal information in a manner inconsistent with our Privacy Policy.
The Site may contain links to third-party websites or services. These links are provided for convenience only. We do not control and are not responsible for third-party content, policies, or practices. Accessing third-party sites is at your own risk.
THE SITE, SERVICES, AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAIROPS DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
We do not warrant that the Site or Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components, or that any content is accurate, complete, or current.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAIROPS AND ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF PAIROPS FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SITE, SERVICES, OR THESE TERMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).
Some jurisdictions do not allow certain disclaimers or limitations of liability, so portions of this section may not apply to you.
You agree to indemnify and hold harmless PairOps and its affiliates, officers, managers, employees, contractors, and service providers from claims, losses, liabilities, damages, and reasonable attorneys’ fees arising from your misuse of the Site or Services, your violation of these Terms, or your violation of applicable law.
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any dispute relating to the Site, Services, or these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to that jurisdiction and venue.
We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after updated Terms become effective constitutes acceptance of the revised Terms.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and PairOps regarding the Site and Services and supersede prior understandings relating to the Site.
If you have questions about these Terms, contact:
PairOps
Meraki Management and Consulting, LLC
1 World Trade Center, Suite 32042
Long Beach, CA 90832
legal@pairops.com